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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture by Robert Spector,breAnne O. Reeves

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

by Robert Spector,breAnne O. Reeves


ISBN 13: 9781119375357

Format: Paperback (224 pages)
Publisher: Wiley
Published: 10 Nov 2017

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